Privacy Policy

This Privacy Policy outlines the procedures and practices employed by khulyo.com, a high-end clothing brand, for the collection, usage, and disclosure of your Personal Information when you visit our website or make a purchase through our online platform.

Collection of Personal Information

During your interaction with our website, we collect specific information about your device, your engagement with the site, and the necessary details required for processing your purchases. Additionally, if you reach out to us for customer support, we may gather additional information. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information." Please refer to the following list for more details regarding the Personal Information we collect and the reasons behind their collection.

Device Information:

Examples of Personal Information collected include the version of your web browser, IP address, time zone, cookie information, websites or products you view, search terms, and your interactions with our website.

Purpose of Collection:

We collect this information to ensure the accurate loading of our website and to conduct analytics on site usage for optimization purposes.

Source of Collection:

We automatically collect this information when you access our website using cookies, log files, web beacons, tags, or pixels.

Disclosure for a Business Purpose:
We share this information with our processor, Shopify.

Order Information:

Examples of Personal Information collected include your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of Collection:

We collect this information to provide products or services, fulfill our contractual obligations, process payments, arrange shipping, issue invoices and order confirmations, communicate with you, screen orders for potential risks or fraud, and provide you with information or advertisements related to our products or services based on your preferences.

Source of Collection:
We collect this information directly from you.

Customer Support Information:

Examples of Personal Information collected include your name, email address, and phone number.

Purpose of Collection:
We collect this information to offer customer support services.

Source of Collection:
We collect this information directly from you.

Disclosure for a Business Purpose:
We share this information with a third-party customer service agency.

Minors:

We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address provided below to request its deletion.

Sharing Personal Information:

We share your Personal Information with service providers who assist us in delivering our services and fulfilling our contracts with you, as described above. For instance:

We utilize Shopify to power our online store. You can find more information on how Shopify handles your Personal Information by referring to their privacy policy: https://www.shopify.com/legal/privacy.

We may disclose your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or lawful requests for information, or to protect our rights.

Behavioral Advertising:

As mentioned earlier, we utilize your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For instance:

We employ Google Analytics to gain insights into how our customers use our website. For more information on how Google handles your Personal Information, please refer to their privacy policy: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout.

We share information about your website usage, purchases, and interactions with our ads on other websites with our advertising partners. Some of this information is shared directly with our advertising partners, and in certain cases, we may use cookies or similar technologies, subject to your consent and local regulations.

To understand how targeted advertising functions, you can visit the Network Advertising Initiative's educational page at: http://www.networkadvertising.org/understanding-online-advertising/how- does-it-work.

You can choose to opt out of targeted advertising by visiting the following links:

FACEBOOK: https://www.facebook.com/settings/?tab=ads

GOOGLE: https://www.google.com/settings/ads/anonymous

BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Furthermore, you can opt out of certain services by visiting the opt-out portal of the Digital Advertising Alliance at: http://optout.aboutads.info/.

Usage of Personal Information:

We employ your Personal Information to provide you with our services, which include offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and offers.

Lawful Basis:

Under the General Data Protection Regulation (GDPR), if you reside in the European Economic Area (EEA), we process your Personal Information based on the following lawful bases:

Your consent
The performance of the contract between you and our website
Compliance with our legal obligations
Protection of your vital interests
Execution of tasks carried out in the public interest
Pursuit of our legitimate interests, which do not override your fundamental rights and freedoms

Retention:

We retain your Personal Information for our records when you place an order through our website unless you request its erasure. For more details regarding your right to erasure, please refer to the "Your Rights" section below.

Automated Decision-Making:

If you reside in the EEA, you possess the right to object to processing that is solely based on automated decision-making, including profiling, when such decision-making has a legal effect on you or significantly affects you.

While we engage in fully automated decision-making processes that have a legal or significant effect on our customers' data, our processor Shopify employs limited automated decision-making solely to prevent fraud, which does not have a legal or significant impact on you.

Services that involve elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions (persists for a short period)

Temporary denylist of credit cards associated with denylisted IP addresses (persists for a short period)

Your Rights:

GDPR:

If you are an EEA resident, you possess the following rights with regard to your Personal Information held by us: the right to access, the right to data portability, and the right to rectification, updating, or erasure of your Personal Information. To exercise these rights, please contact us via email at support@khulyo.com.

Initially, your Personal Information will be processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including Canada and the United States. For more information on how data transfers comply with the GDPR, please refer to Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA:

If you reside in California, you possess the following rights with regard to your Personal Information held by us (also known as the "Right to Know"): the right to access, the right to data portability, and the right to rectification, updating, or erasure of your Personal Information. To exercise these rights, please contact us via email at support@khulyo.com.

If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address provided below.

Cookies:

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We employ various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences, such as login information and region selection. This eliminates the need to re-enter such information each time you visit the site or navigate between pages. Cookies also provide us with insights into how users interact with our website, including whether they are first-time visitors or frequent users.

To optimize your experience on our website and provide our services, we utilize the following cookies:

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The duration of a cookie on your device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies remain until they expire or are deleted. The majority of cookies we use are persistent and expire between 30 minutes and two years after being downloaded to your device.

You can manage and control cookies in various ways. However, please note that removing or blocking cookies may negatively impact your user experience, and certain parts of our website may become inaccessible. Most browsers automatically accept cookies, but you can choose to accept or reject cookies through your browser's controls, typically found in the "Tools" or "Preferences" menu. For more information on how to modify your browser settings or block, manage, or filter cookies, consult your browser's help file or visit websites such as www.allaboutcookies.org.

Additionally, please be aware that blocking cookies may not entirely prevent us from sharing information with third parties, including our advertising partners. To exercise your rights or opt-out of specific uses of your information by these parties, please follow the instructions provided in the "Behavioural Advertising" section above.

Do Not Track:

Please note that, as there is no standardized industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when such a signal is detected from your browser.

Changes:

We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact:

For more information about our privacy practices, inquiries, or complaints, please contact us via email at support@khulyo.com.

Last updated: August 30, 2023